Shipping Policy
Delivery Timeframe
| Products Type | Delivery Timeframe |
|---|---|
| Standard Products | For most products shipped to Canada, the typical delivery time is 3 to 8 business days. Please refer to the specific shipping details provided at checkout, or contact our customer service team ([email protected]) for assistance. |
| Pre-order Items | Pre-order items will ship within 70 days. |
The total time for your order includes both processing and delivery times:
Processing Time: This is the time it takes to prepare your item(s) for shipment from our warehouse, including preparation, quality checks, and packing. Processing typically takes 24~48 hours.
Delivery Time: This is the time between when your order is shipped and when it is delivered to you. Once your order is shipped, the delivery time mainly depends on the courier.
Please note: that, due to unforeseen circumstances, some items may occasionally be out of stock. If this happens, we will promptly contact you.
To help us ensure timely delivery, we kindly ask you to:
That your address is accurate, and be aware that a signature may not always be required upon delivery.
Please Note: Most of our products are stored in warehouses located in Canada. Orders shipped to Canadian addresses will be dispatched from local warehouses, and no additional customs duties will be required.
Shipping Country/Region and Fees
To be eligible for an exchange, please ensure the following conditions are met:
Please note: Shipping costs for the Hurricane series will be calculated at checkout.
| Ship From | Rate Name | Condition | Price |
|---|---|---|---|
| Canadian Warehouse | Standard Shipping | $0.000 - $69.98 | $14.99 |
| Canadian Warehouse | Free Shipping | Orders of $69.99 or more | Free |
※ For regions not listed above or if you have any questions about shipping fees, please contact our customer service at [email protected]
Please note that the shipping fees shown at checkout are discounted rates provided by AtomStack.com and may not represent the actual fees charged by the logistics provider.
Orders Tracking
Once customers’ orders are shipped, the tracking number will be provided in the notification email, customers can track their shipping routing information by clicking here or the official site of the courier.